Professional Profile

A self-motivated manager and consultant (pre/post sales) in the tag management & data distribution, web analytics, with 16+ years experience and a proven ability to exceed customer expectations. Experienced with managing various operating units, managing the technology evaluation stage of the sales process and implementing advanced software solutions. Positive attitude, excellent operating skills, flexible, reliable and proactive, successfully driving teams to meet company objectives, and boosting bottom-line profitability. Strong team player that works equally well on own initiative.     

Key skills

  • People management – Respected manager with a reputation for leading, empowering and motivating cross-functional teams. Identifies and applies individual skills to the business best interest
  • Organization - Plans, prioritizes and schedules tasks efficiently, maintaining objectivity in difficult situations and handling multiple demands and competing priorities
  • Customer Focus – Provides high levels of customer service and effectively deal with demanding/difficult customers
  • Prospecting – Comprehensive technical understanding of product solution sales
  • Problem-solving – Logical thinker able to resolve complex problems quickly and efficiently

Work Experience

May 2016 – Present

Director Solution Consulting Operations - EMEA


  • Act as a strategic thought partner to the EMEA Solution consulting team across strategic and operational challenges
  • Develop insights to support our continued international expansion in EMEA
  • Lead Operations, POCs for the EMEA Solution consulting team
  • Implement recommendations/solutions and ensure the team receives the necessary assistance to carry it all out
  • Project management, technical implementations of the solution

September 2013 – Present

Director sales engineering southern Europe


  • Participate and drive sales engineering activities
  • Liaising with both current and potential clients to develop existing and new business opportunities
  • Cultivate excellent relationships with new prospects and existing customers
  • Providing outstanding customer service to designated accounts
  • Project management, technical implementations of the solution

August 2012 – August 2013

Manager services and consultancy EMEA

Tag Commander

  • Managing workflow, processes and interfacing between different EMEA departments, including pre-sales, consultancy, and client care
  • Project management and consultancy, technical implementations of the solution
  • Prioritizing work to ensure deadlines are achieved, adopting best practices insuring a quality delivery of each client project
  • Developing and maintaining strong client relationships
  • Support and technical training
  • Providing documentation for consultancy, training, and client care

July 2011 – July 2012

Senior technical consultant


  • Technical consulting, pre-sales and implementation

September 2010 – June 2011

Senior manager POC (Adobe Insight)


  • Managing Insight team
  • Technical consulting, pre-sales and implementation

April 2009 – August 2010

Manager client care EMEA


  • Setting up the EMEA client care department
  • Managing day to day technical support team & NL office

January 2008 – March 2009

Manager migration EMEA


  • Project management - Migrating Visual Sciences clients to the new platforms offered by Omniture
  • Developing and implementing the migration processes and procedures for EMEA
  • Organising workflow between different units including sales, sales engineers, AM, consultants, accountants support engineers
  • Managing NL office including consultants, account managers, support engineers, accountants, office manager

October 2006 – January 2008

Manager consulting and services

Visual Sciences (acquired by Omniture)

  • Managing post sales (consultants, AM’s, support)
  • Building important relationships with new and existing clients in order to understand their exact requirements, resulting in a customer retention rate above 98.5 %
  • Shaping the strategic direction of the department and ensuring each team adopted best practices and processes to facilitate the smooth delivery of each client project
  • Advanced technical implementations
  • Technical training

July 2000 – September 2006 2008

Senior field application engineer


  • Setting up from scratch post sales department, hiring, training and managing a team of account managers, consultants and support engineers
  • Actively working with the sales team as sales engineer
  • Project management for large accounts (Nokia worldwide, Sony EU, FIFA, Uefa, HP, etc..) and delivering fully functional and tested projects within agreed timeframes
  • Building important relationships with new and existing clients in order to understand their exact requirements, resulting in a customer retention rate above 98.5 %
  • Advanced technical implementation of the products suite
  • Support and technical training


  • Websidestory - Best SE 2003,2004, 2005, 2006
  • Visual Sciences - Excellence Award 2006
  • Visual Sciences -President Club 2007
  • Omniture - Migration 2008


  • Git & Github (2016)
  • Python (2016)
  • Objective C (2015)
  • jQuery (2014)
  • Adobe Insight Architect Certification (2010)
  • Test and Target Power User (2010)
  • Managing for Peak Performance training (2010)
  • Ajax (2006)
  • J2EE, JSP, Servlet, Struts (2005)
  • Java (2005)
  • PHP (2003)
  • Advanced JavaScript (2002)
  • Perl (2001)

  • University Aix Marseille —DUT degree in Mechanics - mechanics of fluids, 1995


  • French (native)
  • English (fluent)
  • Dutch (fair)